– June 19th 2020 –

Magic Tree Resort Update

Disney will open in July and Universal is open. We will slowly bring back our team as the occupancy increases.  We have been officially reopened since May 15th and so far so good. We have changed many things to keep our TEAM safe and of course all of our guests. All restrictions, (except for NY, NJ and Conn residents) have been lifted! We will reopen most of the amenities. The TEAM wears masks and face shields, the front desk has a plexiglass window, we take EVERYONE’S temperature and make sure all check-ins have a supply of masks and gloves, and hand sanitizer is everywhere!! Towels are now placed in laundry bags and we deliver a prefilled bag back to you. The rooms will be sanitized after each guest with an electrostatic sprayer and UV light handrails and doors are wiped each hour. Elevator and laundry also wiped down regularly…

Meanwhile we have DEEP CLEANED every room (steam cleaned all drapes, furniture and rugs). The Admin building, 400 and 300 building have NEW ROOFS. The additional Family Center out back is underway and we will post pictures when changes occur. The grounds are manicured and you will see fresh painted sidewalks, curbs and power washed all tile roofing and our fountain is spotless!! The TEAM has worked very hard to maintain and beautify our Home away from Home.

All that is missing is YOU!!!

Please contact us about Lobby Hours as we have to take your temperature and we close early.

There are NO after hours check ins.

– May 27, 2020 –

Magic Tree Resort Update

Hope you all had a great Memorial weekend!

We have been officially reopened since May 15th and so far so good. We have changed many things to keep our TEAM safe and of course all of our guests. All restrictions, (except for NY, NJ, Conn and Louisiana residents) will be lifted this Friday! We will reopen most of the amenities. The TEAM wears masks and face shields, the front desk has a plexiglass window, we take EVERYONE’S temperature and make sure all check-ins have a supply of masks and gloves, and hand sanitizer is everywhere!! Towels are now placed in laundry bags and we deliver a prefilled bag back to you. The rooms will be sanitized after each guest with an electrostatic sprayer, handrails and doors are wiped each hour. Elevator and laundry also wiped down regularly… We are hoping that Disney will open in July and Universal is scheduled to reopen on June 5th. We will slowly bring back our team as the occupancy increases.

Meanwhile we have DEEP CLEANED every room (steam cleaned all drapes, furniture and rugs). The Admin building, 400 and 300 building have NEW ROOFS. The additional Family Center out back is underway and we will post pictures when changes occur. The grounds are manicured and you will see fresh painted sidewalks, curbs and power washed all tile roofing and our fountain is spotless!! The TEAM has worked very hard to maintain and beautify our Home away from Home.

All that is missing is YOU!!!

– May 24, 2020 –

Magic Tree Resort UPDATED Guidelines

All of this is dependent upon the criteria from the Governor of the State of Florida with no up ticks in COVID-19. Measured and trended via Emergency Department Visits for COVID-Like illness and a downward trend in the Metric. All of this goes with increased protocols for sanitation moving forward.

Stage 3: (Begins May 30)

  • Condominiums open for occupancy
  • Pool open with limit of 32 (SPA CLOSED until further notice)
  • Discontinue the 14-day self-quarantine for out of state travelers, EXCEPT for NY, NJ, Connecticut, and Louisiana
  • Housekeeping will pick up your towels (placed in laundry bag) and trash Monday, Wednesday, and Friday
  • Admin Building open for movie rentals and books
  • 6ft social distancing in effect
  • Coffee bar, gym, activity room and movie theater will remain closed until further notice.

All guests MUST wear a mask in common areas of the resort and 6 ft social distancing remains in effect. If these protocols are not adhered to, you may be asked to leave property.

All this is dependent upon adherence to guidelines by our Owners and Guests and assumes no increase in reported cases of COVID-19. State Rules will be followed. Residents of NY, NJ, Connecticut, and Louisiana are restricted to check in at this time. We will continue to keep you updated as to our plans and progress. Your safety and wellness remain our top priority.

– May 1, 2020 –

MAGIC TREE RESORT PROTOCOLS FOR REOPENING

Front Desk and Lobby:

  • New protocols will minimize guest contact with a streamlined check-in and check-out process such as the use of lock box and no contact payments.
  • Social distancing measures will be implemented, including the installation of floor decals and plexiglass partitions, and the removal of all lobby brochures, magazines and papers.
  • Enhanced sanitization procedures will be in place in the lobby and across guest touch points throughout the resort with disinfecting taking place every 2-4 hours.

Guest Room and Housekeeping:

  • Unnecessary items will be removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens.
  • Housekeeping offerings will be modified for stay-over guests, including the elimination of a full cleaning service. Towels will be placed in plastic bags and exchanged at your front door.
  • Enhanced and thorough cleaning protocols will be implemented in guest rooms. Guest rooms will not be entered for 24-72 hours after check-out, at which time the room, linens and all touch points will be cleaned with chemicals aimed at killing COVID-19.

Public Amenities:

  • When allowed to open, amenities such as fitness center, swimming pool, spa, theater and meeting rooms will be cleaned on closely monitored schedules with disinfecting chemicals. Each evening, these areas may also be sanitized with the use of electrostatic fogging, ozone generator or ultraviolet devices. Limit 10 guests in pool at a time.

Team Requirements:

  • Resort employees will follow strict guidelines, including utilizing Personal Protective Equipment (PPE), frequent and stringent hand-washing protocols, and housekeepers/laundry staff will wear both gloves and a mask.
  • Employee workstations will be cleaned and disinfected after every shift.

Employees will be empowered to stay home if unwell, communicate their potential exposure to COVID-19 with management, and will be fully educated on how to maintain a safe and clean home.

MAGIC TREE PROCEDURES FOR REOPENING

(All of this is dependent upon the criteria from the prior stage being met with no up ticks in COVID-19. Measured and trended via Emergency Department Visits for COVID-Like illness and a downward trend in the Metric. All of this goes with increased protocols for sanitation from now on.)

Stage 1: (May 1 – May 15, 2020)

  • Condominiums open for occupancy
  • Anyone traveling from out of state will be advised that we will have a form for them to read acknowledging the governor’s orders of a 14-day self-quarantine for anyone traveling into Florida from other states. (That is typically 75% of our occupancy.)
  • Pool Closed to quarantined guests – SPA CLOSED
  • Housekeeping will pick up your towels (placed in plastic bag) and trash Monday, Wednesday and Friday and they will replace towels with prefilled bags of clean towels

Stage 2: (May 16 – May 29)

  • Condominiums open for occupancy
  • Anyone traveling from out of state will be advised that we will have a form for them to read acknowledging the governor’s orders of a 14-day self-quarantine for anyone traveling into Florida from other states. (That is typically 75% of our occupancy.)
  • Recreation Center (and outdoor recreation) will open as we will be able to meet business protocols for COVID—19 sanitation.
  • Pool will be limited in use to 10 people. SPA CLOSED
  • Housekeeping will pick up your towels (placed in plastic bag) and trash Monday, Wednesday and Friday and they will replace towels with prefilled bags of clean towels.

Stage 3: (May 30 – June 12)

  • Condominiums open for occupancy
  • Pool open with limit of 32 – SPA CLOSED
  • Discontinue the 14-day self-quarantine for out of state travelers.
  • Housekeeping will pick up your towels (placed in plastic bag) and trash Monday, Wednesday, and Friday
  • Recreation Center open 6ft social distancing in effect

Stage 4: (June 13 – June 26)

  • Condominiums open for occupancy
  • Housekeeping resumes
  • Pool open with limit of 32
  • Recreation Center open 6ft social distancing in effect

All the foregoing is dependent upon adherence to each stage’s guidelines by our Owners and Guests and assumes no increase in reported cases of COVID-19. We will continue to keep you updated as to our plans and progress. Your safety and wellness remain our top priority.

We look forward to seeing you soon!

– April 29, 2020 –

COVID-19 UPDATES

Osceola County continues to monitor updates surrounding the Coronavirus.

Governor Ron DeSantis signed Executive Order 20-91 which restricts travel except for providing or attaining essential services. This Executive Order remains in effect until April 30, 2020, unless extended.

The Executive Policy Group authorized an emergency order requiring all people working, living, visiting or doing business in Osceola County to wear face coverings while in public places from April 13 until further notice.

A face covering, according to the CDC’s guidance, can help stop the spread of the disease, especially if someone is asymptomatic.

Osceola County Curfew is still in place (until further notice) from 11:00 PM to 5:00 AM

Learn more about the importance of using face coverings and how to make your own at home:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

– March 31, 2020 –

MAGIC TREE AND COVID-19 UPDATES

With the everchanging climate of COVID-19, our team has been closely monitoring updates to ensure all our Owners, guests and teams’ safety. In line with official directives from the State of Florida, beaches throughout Palm Beach County are closed. Entertainment venues such theaters, concert halls, playhouses, and more have been ordered close until least March 31, 2020 – it may be extended if deemed necessary. At this time, marinas and boat ramps are closed to recreational boating activities.

The health and safety of our owners, guests and team members is our number one priority. We are closing the property for all short-term rentals until April 12, 2020. This date may be extended. Several owners and guests are staying at the property until it is safe to return home. Many of these owners are seniors and our team is taking every possible measure to ensure their health and safety. The social distancing protocol is being followed, and local grocery stores are providing free delivery to seniors. During this time, our staff are taking all precautions, and deep cleaning our resort as well as providing all maintenance updates. This is a challenging time, and we will get through it together.

We encourage you to follow @CDCgov‘s safety guidelines for travel. All owners that have a reservation affected by COVID-19 will have the opportunity to reschedule their trip for a different date. Here is specific information from the CDC regarding travel. The best way to prevent illness is to avoid being exposed to this virus. As a reminder, the Department of Health always recommends everyday preventive actions to help impede the spread of respiratory diseases, including:

  • Avoiding close contact with people who are sick;
  • Staying home when you are sick and avoiding contact with persons in poor health;
  • Avoiding touching your eyes, nose, and mouth with unwashed hands;
  • Covering your cough or sneezing with a tissue, then disposing of the tissue;
  • Washing your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, after blowing your nose, coughing or sneezing;
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash your hands with soap and water if hands are visibility dirty;
  • Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Florida Department of Health has opened a 24-hour COVID-19 call center to answer questions you may have. Call 866-779-6121 or email covid-19@flhealth.gov. For more information on COVID-19, please visit the Florida Department of Health’s website. Updated airport information can be found at the Palm Beach International Airport website.

If there are any questions or concerns about your stay, please feel free to reach out. We miss you and can’t wait to see you later this year.